QES activation: didn’t get the SMS?

Step 6 – Receiving your OTP (One Time Password)

If the phone number you entered is correct, you will receive a text message on your mobile device with a 6-digit OTP code.

If you do not receive the SMS, you have two options:

Request a new SMS by clicking the dedicated button.
Use the “Call me” option (which appears after a short wait). You will receive an automated phone call in which the OTP code is repeated twice.

Important: please have a pen and paper ready to note down the code during the call.

TrustPro QTSP is a member of the Cloud Signature Consortium, a group of industry and academic organizations committed to building a new standard for cloud-based digital signatures that support web and mobile applications and comply with the most demanding electronic signature regulations in the world.

TrustPro QTSP Electronic Signature is integrated in Docusign. Docusign is even more powerful with the TrustPro QTSP Qualified Electronic Certificate compliant with the European eIDAS Regulation.
Find out more about our Docusign Integration.

Get document digitally signed in Adobe Acrobat Sign with TrustPro QTSP credentials. TrustPro QTSP customers are able to sign seamlessly with their qualified electronic signatures in Adobe Acrobat Sign by simply entering their credentials once requested.
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